Last Updated: November, 2024
At SN Capital, we are committed to protecting your privacy and handling your personal data transparently and responsibly. This Privacy Policy describes how we collect, use, store, and disclose information about our website visitors and users of our services. This policy complies with Kenya’s Data Protection Act, 2019 and any applicable regulations.
1. Information We Collect
- Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and other contact details, when you voluntarily provide it through our website or other communication channels.
- Non-Personal Information: We may also collect non-personal data such as browser type, operating system, and website usage statistics using cookies and similar technologies. This helps us improve your experience on our website.
2. How We Use Your Information
- Service Provision: We use your information to deliver and improve our services, process transactions, and provide you with information about our offerings.
- Communication: Your contact information may be used to respond to inquiries, send updates, and deliver newsletters or other communications, where you have consented.
- Marketing and Promotions: With your permission, we may use your information to inform you about new services, promotions, or events.
- Compliance: We may use your data to comply with legal obligations, prevent fraud, enforce our terms, or protect the rights and safety of SN Capital and our users.
3. Cookies and Tracking Technologies
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You may choose to accept or refuse cookies; however, refusing cookies may limit some functionalities on our website.
- Analytics: We use third-party analytics tools (e.g., Google Analytics) to analyze website traffic and usage patterns. This data is used in an aggregated form and is not personally identifiable.
4. Sharing and Disclosure of Information
- Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services (e.g., payment processors, data storage services), but only to the extent necessary for them to perform their functions.
- Legal Compliance: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.
5. Data Security
- We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Despite these precautions, no system is entirely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
- We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.
7. Your Rights
- Access and Correction: You have the right to request access to the personal data we hold about you and request corrections if it is inaccurate.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
- Withdraw Consent: If you have provided consent for processing, you may withdraw it at any time. This may affect our ability to provide certain services to you.
To exercise your rights, please contact us at the contact details provided below.
8. Children’s Privacy
- Our website and services are not directed at children under the age of 18. We do not knowingly collect or process personal data from children without parental consent. If we become aware of such data, we will take steps to delete it.
9. Changes to this Privacy Policy
- We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or wish to exercise any of your rights, please contact us:
